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International Shipping

Please note that we are constantly adding new international destinations to our shipping policy. Click here to see the list of countries where we deliver at present. If your country is not on the list please sign up  to our newsletter to receive updates on our new destinations.

European Union delivery

We delivery in all countries within the European Union free of charge. Deliveries within the EU will normally take 3 to 12 days. Price and invoice of goods delivered to any EU countries are inclusive of Italian Vat Tax, which is 22%.  No duties formalities or charges are required for deliveries within the European Union.

Our partners for EU shipments are DHL and Gruppo Poste Italiane. 

Signature is required upon receipt. If no one is in to take delivery, a card will be left at the address informing you that our carrier tried to deliver.  You can then either collect the parcel from the carrier local depot, or arrange for another delivery.

 

Rest of World delivery

Please note that all purchases will be made in Euro. Our currency converter feature will approximate the Euro values in US Dollar and British Pound, but final invoice will always be in Euro. International credit card providers or banks will determine the exchange rate as required.

All goods are shipped out of Italy, with an official invoice as per international Laws regulating Commerce and Trade of Imports and Exports. We deliver in non-EU countries for a flat rate of 15 Euro. Deliveries will normally take 5 to 15 days. Price of goods shipped ouside the European Union is inclusive of charges covering the shipping cost, excluding the flat rate of 15 Euros which will be added to the total of your order. VAT does not apply, therefore it is not refundable.

When ordering from us, the recipient is the importer of record and must comply with all laws and regulations of the destination country. To comply with local legislation, the recipient may be required to pay additional taxes, fees, or import duty. Please note that any additional charges for customs clearance must be borne by the recipient. We have no control over these charges and unfortunately cannot predict what they might be.

 Please ensure that you enter the correct international delivery address and postcode. 

Our partners for international shipments are DHL and Gruppo Poste Italiane.

Signature is required upon receipt. If no one is in to take delivery, a card will be left at the address informing you that our carrier tried to deliver.  You can then either collect the parcel from the carrier local depot, or arrange  for another delivery.